Category Archives: Latest News

Need help finding a good Sussex Care Provider

Need help finding a good Sussex care provider? Choosing the best care provider for your Mum or Dad in Brighton – or anywhere in Sussex – can be daunting and time-consuming. So it’s wise to arm yourself with objective advice from the Care Quality Commission (CQC) – the independent regulator of health and social care in England. You’ll find bags of useful advice on the CQC website. The CQC’s extensive experience is due to the fact that it’s responsible for registering all care homes and home care agencies. And it also carries out frequent checks on all social care providers in the South East – including care services in Worthing, Eastbourne, Chichester, Haywards Heath, Bognor Regis and Littlehampton. Five key CQC questions When the CQC inspects services it asks five key questions. Is this service safe? Is this service effective? Is this service caring? Is this service responsive to people’s … Read More

23rd February 2016 Posted by Ronnie Chatterton-Sim, Filed under Latest News

CQC finds more poorly-managed care homes

CQC finds more poorly-managed care homes Care Quality Commission (CQC) inspection visits continue to uncover many inadequate care homes. The latest visits help to highlight why choosing good quality home care in Brighton or Worthing may be a better alternative to a local care home for your Mum or Dad. On 1 December 2015 the CQC announced it has compiled reports on 68 care homes in the north of England http://www.cqc.org.uk/content/cqc-inspectors-publish-reports-68-adult-social-care-services-north-england and a further 59 in the south http://www.cqc.org.uk/content/cqc-inspectors-publish-reports-59-adult-social-care-services-south-england. Among those inspected were a number that were classified as inadequate. That means the CQC will consider taking action against the provider on behalf of the residents. It’s a signal that immediate action should be taken to make improvements. Sussex care homes need to improve Two were in East Sussex. At one, the inspectors “continued to find people did not have their care planned and delivered in such a way as … Read More

6th January 2016 Posted by Ronnie Chatterton-Sim, Filed under Latest News

ARE YOU PLANNING AHEAD FOR LONG TERM CARE

Planning ahead is essential to ensure the best quality care is available for you or your elderly relative. Good quality home care is now in high demand across Sussex and the south east, so it’s prudent to set aside funds to ensure you can get the best. Ideally making plans 10 or even 20 years earlier will make it a lot easier to select the best care available at the time it’s needed. However, for many people, finding funds remains an immediate and pressing issue. Care is essential expenditure Ronnie Chatterton-Sim from Coastal Homecare in Worthing explains: “The cost of quality home care is easily affordable if funding plans are made well in advance. In fact it’s a good idea to apply the same principles that we all use when setting aside money for essentials such as housing, cars and pensions because paying for care in later life is an … Read More

3rd November 2015 Posted by Ronnie Chatterton-Sim, Filed under Latest News

Latest results from our Service User Questionnaire carried out in our Hove branch

Number of Clients 74 Number of Surveys returned 36 Return Rate 49% NB: Not all of the questions were answered by all of the Clients Q Poor Adequate Average Good Very Good % of Clients who replied Good or Very Good 1 How do you feel your care package from Coastal Homecare is going ? 1 0 2 13 20 3% 0% 6% 36% 56% 92% 2 How do you feel you are treated by the management team? 1 3 1 13 17 3% 8% 3% 36% 47% 83% 3 Are you able to have time with management to discuss issues you may be concerned with? 0 3 3 13 14 0% 8% 8% 36% 39% 75% 4 Do you feel that members of staff respect your dignity at all times? 0 1 0 8 26 0% 3% 0% 22% 72% 94% 5 Do you feel that members of staff … Read More

28th October 2015 Posted by Ronnie Chatterton-Sim, Filed under Latest News

Finding the best home care provider

How to find the best home care provider How do you choose a good home care provider for your Parents, Relative or Friend in need? There are a number of companies to choose from in West and East Sussex. But there are a few things to check to make the right choice. Firstly, have the provider’s care staff gone through a Disclosure and Barring Service (DBS) check? Under UK law, all carers must go through a DBS check to ensure there’s nothing in their past that might put your loved one at risk. Ronnie Chatterton-Sim from Coastal Homecare in Worthing explains: “All home care staff should undergo thorough interviews and training. They also have to provide two work references and one character reference. And the DBS check is mandatory because it’s essential to ensure the carers have no criminal background that might place someone at risk in their own home.” … Read More

29th September 2015 Posted by Ronnie Chatterton-Sim, Filed under Latest News
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